"We CONNECT people who make ENERGY happen"

Strategy

• Prepare work assignments with 100% thoroughness “up front”
   
• Confirm that work assignments are within our capabilities
   
• Build-in assignment conformance, rather than “after-the-fact”
   
• Address problems at their root cause with lasting resolution
   
• Have employees closest to a work process influence related methods
   
• Provide employees w/skills, tools, & methods to perform expected
   
• Standardize the “one best way”
   
• Recognize successes and admit failures.